Effective Date: January 1, 2024

This Privacy Policy describes how AES Literacy Institute (“we”, “us”, or “our”) collects, uses, shares, and protects the personal information you provide on our website www.alihsedu.org (the “Website”). It also explains your choices regarding the use and disclosure of your personal information. By accessing or using our Website, you consent to the terms of this Privacy Policy.

Information We Collect:

  • Personal Information: We may collect personal information such as your name, email address, postal address, phone number, and other similar contact data when you voluntarily provide it to us.

  • Usage Information: We may collect information about your interactions with our Website, such as the pages you visit, the links you click, the searches you conduct, and other actions you take.

  • Device Information: We may collect information about the device you use to access our Website, including your device’s IP address, browser type, operating system, unique device identifiers, and mobile network information.

  • Cookies: We may use cookies and similar tracking technologies to collect information about your browsing activities and preferences on our Website. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our Website may become inaccessible or not function properly.

How We Use Your Information:

  • To provide, operate, and improve our Website.
  • To communicate with you about your account or transactions.
  • To send you marketing and promotional materials.
  • To respond to your inquiries, comments, and requests.
  • To detect, prevent, and address technical issues and security vulnerabilities.

How We Share Your Information:

  • We may share your personal information with third-party service providers who assist us in operating our Website, conducting our business, or servicing you, provided that such parties agree to keep this information confidential.
  • We may disclose your personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
  • We may also disclose your personal information to comply with applicable laws, regulations, or legal processes.

Data Security:

We take reasonable measures to protect the security of your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Choices:

You may opt-out of receiving marketing and promotional communications from us by following the unsubscribe instructions provided in such communications. Please note that even if you opt-out of receiving marketing communications, we may still send you transactional or administrative messages regarding your account or our services.

Children’s Privacy:

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13 without parental consent. If you believe that we have inadvertently collected personal information from a child under the age of 13, please contact us immediately so that we can take appropriate action.

Changes to This Privacy Policy:

We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our Website. Your continued use of our Website after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Privacy Policy *Diploma In A Box

At Diploma In A Box, we are dedicated to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy serves to inform you about how we collect, utilize, and protect the data you provide while engaging with our website and services. By utilizing our website and purchasing Diploma In A Box, you implicitly agree to the terms delineated in this Privacy Policy. We retain the right to update or modify this policy at our discretion, and we encourage you to periodically review it for any revisions.

Information We Collect

When you visit our website or place an order for Diploma In A Box, we may gather various types of personal information, including your name, email address, mailing address, and payment details. This information is essential for processing your orders, facilitating communication with you, and enhancing your overall experience with our program.

How We Use Your Information

The information you provide is utilized for order processing, product shipment, and dissemination of crucial updates related to Diploma In A Box. Additionally, your data may be employed for internal record-keeping, analysis, and service enhancement purposes to ensure we meet your needs effectively.

Data Security

The security of your personal information is of utmost importance to us. We have implemented stringent measures to safeguard your data from unauthorized access, disclosure, alteration, or destruction. To secure your payment details, we utilize industry-standard secure socket layer technology (SSL) for encrypted transactions, guaranteeing a safe and protected process.

Shipping and Handling

Orders for Diploma In A Box are promptly processed within 48 business hours. Once processed, orders are shipped via USPS and typically reach customers within 5-7 business days. Please bear in mind that shipping durations may vary based on location and other external factors beyond our control.

Refund Policy

ALL SALES ARE FINAL – At Diploma In A Box, we uphold a strict NO REFUND policy. Once an order for Diploma In A Box has been successfully placed and processed we do not accept refund requests.  We advise customers to thoroughly review their orders before finalizing their purchases to ensure satisfaction with their selections. You may upgrade your program at anytime; however, downgrading is not an option. If you encounter any questions or concerns regarding your order, please feel free to contact us at info@alihsedu.org for assistance. We appreciate your understanding and cooperation in this matter.

Official Testing Cancellation Policy

Regarding testing vouchers (if applicable) You may reschedule or cancel your scheduled test appointment for the Official GED® test at any time and for any reason as long as you canceled or rescheduled at least 24 hours prior to your scheduled test appointment to retain your voucher. In the event of a no-show for a scheduled test, participants will forfeit any future vouchers for that subject. Additionally, individuals who fail to attend a scheduled exam will be required to pay for any additional tests in that subject. It is essential to adhere to the testing schedule to avoid any inconvenience and ensure the smooth progression of the testing process. Thank you for your understanding and cooperation.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@alihsedu.org

AES Literacy Institute Incorporated | 8204 Elmbrook Dr Ste 213 | Dallas | Texas | 75247 | 972-889-9979 | info@alihsedu.org